Custom Orders and Proof Approval
- All products are custom-made based on information provided by the customer.
- A design proof will be provided prior to production when applicable.
- Customers are responsible for reviewing all details including spelling, layout, and design elements before approving the proof.
- Approval of a proof constitutes final acceptance and authorization for production.
- XGP Laser LLC is not responsible for errors approved by the customer.
- Engraving outcome may vary due to material differences, resolution of input files, and technical limitations.
- We reserve the right to reject orders that violate laws or intellectual property rights.